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How take5ny Handles Your Personal Information

Your account data stays with us — not sold, not shared without cause. This policy walks you through exactly what we collect when you create an account, make a deposit via PayPal or Venmo, and use our platform in eligible states.

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take5ny How take5ny Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete information, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through our help center ticketing system. We respond to privacy-specific requests within the timeframe required by applicable state law.

Team online

Live Chat

Open your account dashboard and start a live chat session. Our team handles privacy requests the same way they handle account and payment questions — directly.

Email Support

Send your privacy request to the support email listed in your account settings. Include your account username so we can locate your data without delay.

Help Center Ticket

Submit a ticket through our help center if you prefer a written record of your request. We track every submission and reply within the legally required window.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We build account security into every layer of our platform — from the moment you log in on your phone to the point where a withdrawal clears back to your PayPal or Venmo wallet. Encryption, session controls, and cookie management work together so your data stays yours.

Cookies and Tracking

We use session cookies to keep you logged in across devices and analytics cookies to understand how the platform performs. You can manage cookie preferences through your browser settings at any time.

Account Security Measures

Every account login is protected by SSL encryption. We use device recognition to flag unusual access attempts and will alert you if a new device tries to access your account.

Data Retention Policy

We keep your personal data only as long as your account is active or as state record-keeping rules require. When that window closes, your data is deleted or anonymized.

Requesting Changes to Your Data

To update, correct, or remove personal data on your account, submit a request through live chat or the help center. We verify your identity before making any changes to protect your account.

Common Questions About Your Privacy at take5ny

Below are the questions we hear most often about how we collect and handle your data. If yours isn't here, live chat or a help center ticket gets you a direct answer.

We collect your name, email, date of birth, and payment details like your PayPal or Venmo account. We also log device and session data automatically to keep your account secure.

No. We do not sell your personal information. Data is shared only with payment processors like PayPal, Venmo, and Play+, or when required by applicable state law.

Start a live chat from your account dashboard or submit a help center ticket. We verify your identity first, then review and update your data within the required legal timeframe.

We retain the minimum data required under applicable state record-keeping rules after account closure. Once that window expires, your personal information is deleted or anonymized.

Transaction records tied to PayPal, Venmo, or Play+ are encrypted and stored securely. They are used only for payment processing, fraud checks, and state-required record keeping.

Yes. Submit a deletion request through live chat or our help center. We will confirm your identity, process the request, and retain only the data state law requires us to keep.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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